Vietnam E-Visa Rejected? “Please fill in all required information” – What to Do? A Complete Guide to Resubmission & Urgent Processing

This article will provide an in-depth analysis of the common causes of this error message, offer precise correction guidelines, teach you how to resubmit your application, and show you how to use urgent processing services if time is critical to ensure you receive your visa smoothly.

🔍 Part 1: “Please fill in all required information” – Troubleshooting Checklist

When the system prevents you from proceeding to the next stage or asks you to go back and make corrections, you must act like a detective and meticulously check the following two main categories of common errors:

A. 📝 Basic Information Entry & Format Issues

B. 📸 Uploaded Document Specifications & Clarity Issues (Primary Cause of Rejection)

The Vietnam E-visa system is extremely strict about the specifications of uploaded electronic files. Unclear, blurry, glary, or non-compliant files are the most common cause of this error message.

1. Passport Data Page Scan

   • Completeness: Must be a color scan or high-resolution photo. All four corners of the passport page must be fully visible, uncropped.

   • Clarity: Avoid glare or shadows. The Machine Readable Zone (MRZ) at the bottom of the page (the line with <<< symbols) must be perfectly legible.

   • Format & Size: Usually requires JPG/JPEG format. Recommended file size is under 200KB.

2. Personal Portrait Photo

   • Background & Face: Must be a recent, color photo with a white background. Face must be centered, with clear visibility of all facial features (eyebrows, ears).

   • Important Notes: No tinted glasses, no smiling showing teeth. No hats (except for religious reasons).

   • Format & Size: Usually requires JPG/JPEG format. Recommended file size is under 50KB.

💡 Key Recommendation: Before submitting, be sure to compare your photo and passport scan point-by-point with the specifications above. Often, minor errors in auto-filled data or slightly blurry images can trigger the error message.

🔄 Part 2: Standard Procedure for Vietnam E-Visa Resubmission (Correction)

If you have already submitted your application and paid the fee, but received an official email notification requesting you to “provide additional documents” or “correct information,” please follow these steps:

1. Review the Notification Carefully: Read the official email from the Vietnam Immigration Department thoroughly to identify the exact file names or data fields they want you to correct or provide.

2. Access the Query/Modification System:

   • Go to the query page of the official Vietnam E-visa website.

   • Enter your Registration Code, email address, date of birth, and the security captcha.

3. Upload & Modify: Access your personal application page and make the necessary corrections to the specified items, or re-upload files that meet the specifications and are of higher clarity.

4. Resubmit the Application: Double-check that all information is correct, then resubmit your application.

⚠️ Please Note: Any “resubmission” action will be treated as a new application. The official processing time (approximately 3-5 working days) will restart from the beginning. If you are short on time, you should seriously consider the urgent service described in the next section.

🚀 Part 3: Emergency Solution: Vietnam E-Visa Urgent Processing (Expedited Service)

If you are facing multiple resubmissions, extended processing times, or an imminent flight departure, seeking a professional “Urgent Processing” or “Expedited” service is the best way to ensure you can depart on time.

🚨 Who Should Consider Urgent Processing?

• The system repeatedly shows “Please fill in all required information” or remains stuck on “Processing” for a long time.

• Your flight is within the next 48 hours, but the visa has not been issued.

• The official processing time has exceeded 5 working days.

• You have had to resubmit or correct your data more than twice.

🛠️ Steps for Urgent Processing via a Professional Agent

The urgent processing service works by having an agent escalate your application within the official system to a priority review level, allowing for extremely fast visa issuance.

1. Contact a Professional Agent Immediately:

   • For example, you can apply via this link: https://www.vietnam-visa.hk/boost-evisa/ or contact via LINE/WeChat ID: vietnam-visa or email: info@vietnam-visa.hk.

2. Provide Key Information: To allow the agent to immediately initiate the expediting process, you need to provide:

   • Your E-visa Application Registration Code from the government website.

   • The email address and applicant’s date of birth used in the application.

   • Your desired timeframe for receiving the visa (e.g., Super Urgent 1 hour, Express 4-8 hours, Next-day service, etc.).

3. Confirm Fee & Make Payment: The agent will quote a price based on the level of urgency (prices may range from ~$80 USD to ~$195 USD). Confirm and complete the payment.

4. Receive Your E-Visa Extremely Fast: The agent will immediately proceed with the urgent processing and send the issued E-visa to your email within the promised timeframe (often within a few hours).

🌟 Service Advantage: Professional agents don’t just “speed things up.” If there are potential errors or non-compliant specifications in your original application, they will also assist in correcting them, ensuring the correct E-visa is issued in the shortest possible time, providing a double guarantee for your travel plans.

We hope this guide helps you smoothly resolve any obstacles encountered during your E-visa application and ensures your trip to Vietnam is hassle-free