Vietnamese Exit Records Not Updated? New E-Visa Not Approved? Teach You How to Quickly Submit Additional Documents and Resolve the Issue! | 2025-2026 Latest Guide
Many travelers applying for a Vietnamese e-visa may encounter a situation where they have clearly left Vietnam but are notified that their visa is rejected because the system shows they are “still in Vietnam.” The reason behind this may be delays in data updates or technical issues with the immigration department. If you face this situation, don’t worry—this article will provide you with the most detailed solutions.
1. Why Does the Situation “Already Left Vietnam, but Visa Rejected” Happen?
When you apply for a new Vietnamese e-visa, the Vietnamese immigration department will cross-check your entry and exit records. If the system has not been updated in time due to delays or other technical issues, it may mistakenly determine that you are still in Vietnam, leading to the rejection of your e-visa application. While this situation is frustrating, fortunately, there are clear solutions.
Solution: Contact a Professional Team and Provide Complete Entry/Exit Proof
If you encounter this issue, you need to proactively contact a professional visa service team for assistance.
Contact Information:
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Email: info@vietnam-visa.hk
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WeChat: vietnam-visa
Documents You Need to Provide:
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Application reference number from the official website, email application, and date of birth.
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A copy of your most recent Vietnamese visa.
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Photos of your entry/exit stamps (ensure the images are clear, with visible dates and stamps).
Our professional team will carefully review your documents and communicate with the Vietnamese immigration department to help update your entry/exit records, allowing your e-visa application to proceed smoothly. Please note that additional processing fees may apply due to the extra steps required.
2. Can I Apply for a New Vietnamese E-Visa While Still in Vietnam?
No, absolutely not!
The Vietnamese Immigration Department explicitly states that e-visas are only for applications made outside Vietnam. If you are currently in Vietnam and attempt to apply for an e-visa, your application will be rejected. The e-visa is designed to facilitate visa procedures for travelers before their arrival.
If you plan to stay in Vietnam long-term, be sure to plan ahead and apply for the appropriate visa type (e.g., work, student) based on your purpose to ensure your stay is legal and compliant.
3. Frequently Traveling to Vietnam? How to Improve E-Visa Approval Rates?
For business travelers or frequent visitors to Vietnam, we strongly recommend applying for an e-visa through professional visa service channels to ensure the highest success rate and most convenient process.
Recommended Application Channels:
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Online Application: Visit our official website directly: https://www.vietnam-visa.hk/apply-vietnam-visa/
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Email Contact: info@vietnam-visa.hk
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WeChat: vietnam-visa
Our professional team has extensive experience and can provide you with the most time- and cost-effective solutions, tailoring the visa application process to your needs. Whether you’re traveling short-term or engaging in long-term business activities, we offer comprehensive support so you can travel to Vietnam with peace of mind.
4. Visa Success Guarantee: 100% Refund Commitment
We are confident in our service quality and offer a 100% visa success guarantee. If your visa application is unfortunately rejected, we promise a full refund so you suffer no loss.
We use the PayPal payment system to ensure your funds are safely and quickly refunded to your credit card within one business day. You don’t have to worry about financial security—we provide complete protection.
Let our professional team be your reliable partner for traveling to Vietnam, resolving all visa-related issues so your journey is worry-free.
5. Frequently Asked Questions About Vietnamese E-Visa Applications
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What documents do I need to provide?
You need to provide a copy of your passport (valid for at least six months) and a recent passport-sized color photo. -
How long is the e-visa valid?
The e-visa has a maximum validity of 90 days, with options for single or multiple entries. -
Can I work in Vietnam with an e-visa?
No. The e-visa is only for tourism or short-term business activities. If you need to work in Vietnam, you must apply for a work visa or residence visa. -
Can I extend the validity of my e-visa?
No. Once the e-visa expires, you must leave the country. If you need to extend your stay, you must apply for another type of visa. -
Can I apply for an e-visa while in Vietnam?
No. The e-visa must be applied for before arriving in Vietnam. If you are already in Vietnam, please contact our professional team for alternative solutions.
We hope this guide helps you resolve any issues related to the Vietnamese e-visa. If you still have questions, feel free to contact us anytime.